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Tenants

Tenants

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At Coopers we care about our tenants. We always ensure that the properties we handle comply with all necessary safety regulations and that landlords are aware of their obligations under a tenancy agreement.

With our fully-managed properties, we always respond to your maintenance issues promptly and keep you updated on how your issue is being resolved. We also visit every three months, at a time that is convenient and pre-arranged with you, so that we can make sure that you are happy in your property.

How to Apply for a Rental Property

Referencing Fee

First Adult Applicant £175
Subsequent adult applicant(s) £75 each
Student Properties £90 per student
Guarantor(s) £75 each as required

 

Example 1 – 2 adults applying for a property will pay a Referencing Fee of £175 + £75 = £250

Example 2 – 2 adults with 1 guarantor will pay £175 + £75 + £75 = £325

Example 3 – 3 students with 3 guarantors will pay (£90 x 3) + (£75 x 3) = £495

 

Other Fees May Apply 

Tenancy Agreement Fee  £75
Tenancy Renewal Fee £40
Credit Cards A maximum of £100 is accepted on credit cards
Changes 72 hours of the tenancy start date £30
Late Payment Fee £30 per month when rent is more than 3 days late

 

All fees above are inclusive of VAT. Payment can be made by debit/credit card or bank transfer.

Please note that we do not accept cash.

Application Process

  1. Complete the online Application Forms – When you decide you would like to apply for a property, contact our office and they will arrange for the online forms to be sent to you by email. Paper forms are also available on request.
  2. Prior to formal referencing your application is passed to the Landlord for their consideration and approval in principle. If you are accepted at this stage, your Referencing Fee will become due before we can proceed further.
  3. Once the Referencing Fee is paid, the property is taken off the market. Formal referencing begins via Rent4Sure, a national referencing agency, who will contact you by email with any updates.  If you fail your referencing or withdraw your application, then the Referencing Fee will not be refunded.
  4. Once referencing is complete a move-in date will be arranged. An appointment will be made to sign the Tenancy Agreement. All tenants and guarantors must have signed the agreements before we can hand out the keys. Your first month’s rent, deposit and Tenancy Agreement Fee will be payable on the first day of the tenancy.
  5. You must now complete your standing order mandate form for the payment of future rent – limited to one per tenancy.

Deposit

The deposit is usually equal to one month’s rent + £100, but can vary depending on individual circumstances and personal preference of the landlord. This deposit is returnable to you at the end of your tenancy unless there are rent arrears or undue damages to the property. Your deposit will be protected within Government approved Tenancy Deposit Scheme.

Coopers are a member of the RICS Client Money Protection Scheme and belong to the Property Redress Scheme The Property Ombudsman and we are regulated by the RICS.